![]() Uninstall and reinstall your ESET product.Īre you still experiencing issues with module updates? Contact ESET Technical Support. Download security tools, utilities and beta versions for free. ![]() If you can connect to the update server, you will see a Reply from message followed by the IP address of the server you are trying to reach. Protect your business endpoints with award-winning ESET Endpoint Antivirus for Windows with proactive malware detection and remote administration. Type ping into the Command Prompt and press the Enter key (see Figure 1-3 below). Press the Windows key + R key, type cmd into the text field and press the Enter key. Test communications with the ESET update server: Open the main program window of your ESET Windows product.Ĭlick Update, expand Profiles → Updates → Connection Options, and select Do not use proxy server from the Proxy mode drop-down menu. ![]() If there is no access to the ESET PROTECT Server (for example, ESET PROTECT Server no longer exists), uninstall the ESET PROTECT Agent and then uninstall and reinstall ESET endpoint products using ESET PROTECT On-Prem. You can disable ESET Bridge when the modules update fails from the ESET PROTECT Web Console. If your ESET Bridge settings are locked (read-only), this ESET Bridge policy was forced by ESET PROTECT or ESET PROTECT On-Prem. ![]()
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